We provide end-to-end IT services designed to enhance your business's performance and sustainability.
For over 30 years, Cameo has been delivering seamless IT solutions for businesses of all sizes. Whether it's maintenance support, professional services or lifecycle management, our in-house experts take care of everything so you can focus on what matters: growing your business.
SUPPORT SERVICES
Less downtime, greater productivity
Your IT infrastructure is the backbone of your business – everything relies on it.
Any downtime means major disruption and lost revenue, so fast, reliable support is essential. We provide round the clock support, ensuring your IT Infrastructure stays up and running.
Multi-Vendor, Multi-Technology Support
We simplify IT support by covering all major technologies from endpoints and servers to networking and storage, with a single, easy-to-manage contract. No need to juggle multiple vendors, we're your one-stop-shop for all IT support needs.
Increased Service Levels, Reduced Risk for High Priority
Our enhanced service levels often exceed traditional vendor support, offering a 24/7/365 Service Desk, extensive spares holding, and on-site engineers with SLAs up to a 4-hour fix, giving you peace of mind we'll be there, no matter where your business operates.
Maintenance for in-life and Extended Maintenance for End of Life
We support both in-life and end-of-life devices to extend the lifespan of legacy equipment, giving businesses more flexibility and maximising ROI.
Key features and Benefits
- Fast, expert technical support 24x7x365
- Global geographic coverage
- Flexible SLA options up to 4-Hour Fix
- Ability to support in life and end-of-life
- Extensive FSLs
- Extended hardware lifespan
- Fully Vendor Agnostic
Suitable for you if...
- You want access to fast, seamless support for your IT infrastructure that is cost effective
- You want to extend hardware lifespan, without being tied to vendor-imposed refresh cycles
- You're looking an alternative to vendor support with increased SLAs and lower costs
- You prefer the convenience of one trusted partner and a single contract for all IT maintenance
PROFESSIONAL Services
making IT installations practical and sustainable
We can deliver Professional services across all business verticals. We provide comprehensive planning, installation and configuration of any IT equipment on your site, including servers, storage, networking, telephony, endpoints and AV equipment.
Pre staging, imaging and configuration
Our configuration centre provides a variety of configuration services to the highest standards. We have access to OEM portals for full pre-configuration to your requirements.
Deployment and Installation
Our team of certified engineers can deliver and install any IT equipment on-site in the UK. Got a complex IT roll out to multiple sites? We can manage it all.
Whether you're opening a new branch or modernising your IT setup across multiple sites, we provide IT rollout services to streamline technology deployments.
LIFE CYCLE SERVICES
unlock value and sustainability from hardware
Managing the IT lifecycle can be complex and resource-intensive, which can lead to compliance issues, security risks and waste.
Our Lifecycle Services offer a secure and sustainable solution that takes the burden off IT Teams. Whether managing endpoints or data centre environments, we ensure smooth and efficient operations.
We provide a suite of services from secure setup, imaging, and configuration through to inventory management, maintenance (with 24x7x365 support and on-site SLAs), repairs, refurbishment, repurposing and recycling.
We can also provide detailed reports that calculate the impact of CO2e avoidance through refurbishment of devices, and where that’s not possible, understand the volume of material returned to the manufacturing process through recycling with a zero to landfill policy.
Key features and Benefits
- Secure and sustainable IT Lifecycle Management
- Minimise downtime and optimise budgets
- Single source of expertise at every stage
- Certified and secure operations
- Delivered entirely in-house
WHY MISCO x CAMEO?
We deliver IT services that are simple, secure, and sustainable. We take care of the intricacies behind the scenes, so organisations can focus entirely on the outcomes and driving their business forward.
To learn more, contact your Misco Account Manager or get in touch through the form below