Misco are pleased to have been nominated with PC Advisor’s Readers, Best Online IT Retailer 2010 Award. Almost 5000 readers took part in the first ever awards survey conducted by PC Advisor. Misco was nominated using readers’ feedback on ordering and delivery.

10 percent of respondents to the survey had purchased one or more products from Misco and 89 percent of those gave positive feedback about their experience.

"Misco is very good in its courier service, sending emails to tell you when your purchase is coming," commented a reader. "Everybody else just turns up and hopes you're in."

Misco.co.uk has been recognised as one of the Top 10 Websites in the Shopping and Classifieds Computer industry for 2009 in the latest Hitwise UK Online Performance Awards program.

The annual Hitwise UK Online Performance Awards recognise excellence in online performance through public popularity, awarding websites in more than 50 key industries online.

Results of the Hitwise UK Online Performance Awards are based on the Internet usage of more than 8 million UK Internet users with winners receiving the greatest market share of visits throughout 2009 in their online industry.

Daniel King, General Manager of Hitwise UK said, "With the dynamics of online marketing continually evolving, the online success of misco.co.uk during 2009 is an incredible achievement. Receiving a Hitwise UK Online Performance Award acknowledges that misco.co.uk is amongst the most popular websites visited by UK Internet users, signifying the strength of their online marketing".

Hitwise was pleased to announce that www.misco.co.uk is a Hitwise Top 10 Award winner for the period July - December 2009.

During this period www.misco.co.uk ranked No. 7 based on market share of visits among all United Kingdom websites in the Hitwise Shopping and Classifieds - Computers industry.

ISIS Accredited Retailer

Misco is an ISIS accredited retailer and www.misco.co.uk is verified as an ISIS compliant website.

What ISIS Accreditation?

ISIS-Accredited retailers now account for approximately two thirds of all UK online shopping.

Consumers can shop online with confidence wherever they see the ISIS logo because it certifies that the retailer has:

• Registered with the ISIS programme and undertaken to trade in a manner that is LEGAL, DECENT, HONEST, TRUTHFUL AND FAIR;
• Had its web site and service reviewed and monitored by IMRG;
• Had its Business, VAT and Data Protection registrations checked by IMRG.

IDIS Accredited Retailer

As an online shopper with an IDIS-accredited retailer, you have the right to:

• Clear delivery information before you place your order;
• Convenient and reliable delivery service;
• Notification of any delivery limitations / conditions;
• Charges that are complete and simple to understand;
• Access to information on your order progress / history;
• Delivery within the agreed time frame;
• Helpful support with failed / late / attempted deliveries;
• Your goods arriving in good condition;
• A clear returns process, with any limitations / conditions notified prior to purchase.

The IDIS Charter establishes a common understanding between the stakeholders - CONSUMERS, RETAILERS & TRANSPORTERS - of the interconnected nature of the delivery cycle.

IDIS is the official merchant accreditation scheme for delivery standards and best practice.

IDIS is a sub set and extension of the ISIS Code of Practice for e-Commerce:

ISIS Retailer Accreditation Scheme

In fact, PriceGrabber customers are so happy with the level of service they’ve received from Misco we’ve been awarded a 5 star rating – now that really is worth shouting about!